Free 30-day return - USA merchandise orders

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CALL US AT 212.233.4369 IN MANHATTAN (Tribeca) OR 718.707.9300 IN QUEENS (Long Island City)

Purchasing Tools

Ordering Online with HDNYC

Harley-Davidson of NYC treats customers the way we want to be treated. As a result, our happy customers are why we are the preferred online destination for all their motorcycle needs.


For online purchases, we accept Visa, MasterCard, American Express, Discover, and Paypal. We offer a 30-day no-questions-asked return policy for our online store - return your order for an exchange, store credit, or refund. If your ship address is in the USA, then we will even provide you with pre-paid return postage - there is no risk when you shop online at HDNYC!


Your satisfaction is our top priority. Contact us 4 different ways: 1) click our online chat tool 2) send an email to 3) call us toll-free at 844.743.3692 (844.RideNYC) and press “0” 4) call us local at 212.233.4369 x215. We want you to be happy!


Returns & Exchanges

Special ordered items, any item that has been altered from original state, body jewelry (including but not limited to earrings and belly rings), all undergarments cannot be returned or exchanged.  Helmets and Footwear cannot show any wear, tear, damage or alteration.  HDNYC reserves the right to final decision on condition of item.  

All returned items must be in the original packaging and original condition. This includes all product tags, instructions, hardware and accessories.  All returned items must not be scratched, soiled or damaged due to wear or installation.


  • Manhattan

    378 Broadway NY NY 10013 |


    Call us 212.233.4369 (HDNY)

    Store Hours:
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  • Queens

    4211 N. Blvd LIC NY 11101 |


    Call us 718.707.9300 (Closed Sunday)

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