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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"I AM IN LOVE WITH THE "HARLEY'S ""
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| By: suneet vir CHANDIGARH INDIA,XX |
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"Unsurpassed customer service! . . . I called NYC Harley Service Technician Rashleigh on a Sunday Morning when the dealership was closed and he helped me get my bike back on the road.
Where else but NYC-HD!"
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| By: N.Y. Nick NYC,NY |
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"Thank you to the crew at NYC HD! I traveled past three other dealers to purchase my bike from you. George and Bogey are the best in the business. I am a customer for life!"
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| By: Tommy Sound Beach,NY |
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"I usually drop by every other week to pick up anything that catches my eye. One day I had bought a bike from NJ because they had something I liked and brought it down to show Joe Fredo and he went out of his way to help me get my bike inspected. I will definitely bring my bike in to get serviced by them in the near future. "
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| By: nugi queens,NY |
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"I recently was in New York City for a mini shopping trip. I stopped into the Harley Davidson store on Lexington. I cant believe how rude the sales staff were in the store!!!!! My friend and I were in the store for at least 10 minutes or so and nobody spoke to us...nobody explained all the t-shirts were displayed on the racks. But the minute I pulled a t-shirt from the shelf they were 'all over me' The staff were rude and demeaning!!!! Heaven forbid I pull a t-shirt off the shelf that I decided I didnt want and then someone had to fold it back up and put it back on the shelf!!!!!!! I did end up making a purchase but only because I had my heart set on bringing my boyfriend home a Harley t-shirt from New York.
Needless to say I was very disappointed with my shopping experience at the Harley store on Lexington!!!!!"
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| By: Shelly St. Catharines,ON |
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"JUST WANTED TO SAY EVEN THOUGH I LIVE OUT EAST I PLAN ON BUYING MY SECOND BIKE FROM NYC HD BECAUSE OF THE SMALL FAVOR JOE FREDO DID FOR ME.
BECAUSE THE "OTHERS" TURNED ME DOWN MY BUSINESS WILL BE WITH JOE AND NOT THEM! WHEN A DEALER DOES THE RIGHT THING THEY REAP THE BENIFITS!"
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| By: Thomas Coram,NY |
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"my experience with a mr jim holland was very informative,he helped me in every way possible and he got me in a new bike which made me very happy to own and proud to be a part of the Harley family the machines put out by HD are some of the most beautiful bikes in the world and i am proud to own one thank you"
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| By: thomas woodhaven,NY |
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"Hello all,
I just wanted to take a moment to personally thank NYC Harley-Davidson. In particular, I would like to give a HUGE thanks to Mr. Jim Holland who helped me with the purchase of my first Harley, an Iron 883. Jim is an OUTSTANDING sales rep who is a credit to the entire H-D organization. Helpful, honest, hard-at-work, knowledgeable, expedient and trustworthy are just some of the words that come to mind when i think of Jim. He did everything and anything to make the purchase easy and fun!
I brought in a Japanese bike trade-in and have changed my entire riding style so little to say I was a bit nervous. NO PROBLEM... best riding decision I've ever made. Not only is my new Iron 883 INCREDIBLE but every step of the way at NYC Harley was as well.
I would also quickly like to thank Dave and Ed in service who helped set me up - some of the nicest riders I've encountered. I'd even like to say the ladies in clothing sales were great and very helpful (thanks Cheryl and I'm sorry but I forgot the other lady's name). I'd even want to thank the owner who helped me with my loan/lien release.
Needless to say I AM PSYCHED to have had such a warm welcome into the world of Harley-Davidson. I will NO DOUBT be using NYC H-D and ONLY NYC H-D for my future Harley needs (including a 1200 conversion at some point, ha, here we go).
THANKS TO EVERYONE AT NYC HARLEY-DAVIDSON, true professionals!!!"
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| By: Peter Brooklyn,NY |
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"Hello all,
I just wanted to take a moment to personally thank NYC Harley-Davidson. In particular, I would like to give a HUGE thanks to Mr. Jim Holland who helped me with the purchase of my first Harley, an Iron 883. Jim is an OUTSTANDING sales rep who is a credit to the entire H-D organization. Helpful, honest, hard-at-work, knowledgeable, expedient and trustworthy are just some of the words that come to mind when i think of Jim. He did everything and anything to make the purchase easy and fun!
I brought in a Japanese bike trade-in and have changed my entire riding style so little to say I was a bit nervous. NO PROBLEM... best riding decision I've ever made. Not only is my new Iron 883 INCREDIBLE but every step of the way at NYC Harley was as well.
I would also quickly like to thank Dave and Ed in service who helped set me up - some of the nicest riders I've encountered. I'd even like to say the ladies in clothing sales were great and very helpful (thanks Cheryl and I'm sorry but I forgot the other lady's name). I'd even want to thank the owner who helped me with my loan/lien release.
Needless to say I AM PSYCHED to have had such a warm welcome into the world of Harley-Davidson. I will NO DOUBT be using NYC H-D and ONLY NYC H-D for my future Harley needs (including a 1200 conversion at some point, ha, here we go).
THANKS TO EVERYONE AT NYC HARLEY-DAVIDSON, true professionals!!!"
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| By: Peter Brooklyn,NY |
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"I AM A NEW YORKER BORN AND RAISED !!!
I NOW LIVE IN MESA AZ, FOR THE PAST 22 YEARS..
THE SERVICE I RECIVED FROM RYAN WAS OFF THE CHARTS !!!!!
THE DEALERSHIP HE WORKS AT ,IS THE BEST !!!!
I ORDERED A SHIRT THAT HE DESIGNED , I CALL IT THE SUBWAY SHIRT !!!!
AND ( 2 ) COFFE MUGS AND A PATCH.
HE WAS SOOO!!! HELPFULL !!!!
EVEN WHEN I HAD QUESTIONS ABOUT ONE OF THE ITEMS,
HE WAS INTRESTED TO HELP ME WITH MY ORDER AND SENT ANOTHER ONE SO FAST .
I FELT LIKE I WAS THE OWNER OF THE DEALERSHIP !!
WHEN I CALLED TO SAY HOW HAPPY I WAS !!!
I SPOKE TO GEORGE AND HE IS GREAT . UNBALEVABLE !!!!!
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THAT THERE IS A HARLEY DAVIDSON DEALERSHIP 10 MIN. FROM MY HOUSE.
I WILL ORDER MY NEW BIKE FROM GEORGE AND SHIP IT !!!!!!! TO AZ..
TO ALL MY FRIENDS IN THE CITY ,..... THANKS YO !!!
JOHN.................."
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| By: JOHN MESA,AZ |
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"I HAD AN UNUSUAL PROBLEM WITH THE WARRANTY ON MY 06 FATBOY. IT WOULD HAVE BEEN VERY EASY FOR GEORGE DENNIS TO JUST TELL ME "SORRY, CAN'T HELP YOU." BUT HE IMMEDIATELY PULLED OUT HIS ELECTRONIC ROLODEX (GEORGE, YOU NEED TO UPDATE THAT TO SOMETHING FROM THIS CENTURY!) AND WENT TO WORK. HE DUG THROUGH THE DEALERSHIP FILES AND CALLED EVERYONE IN THAT DUCT-TAPED-TOGETHER-PEICE-OF-ANCIENT HISTORY, MADE SOME MAGIC AND SET THINGS RIGHT. THANK YOU GEORGE FOR TAKING THE TIME AND EFFORT TO HELP ME OUT - YOU SAVED ME REAL DOLLARS THAT I WOULD HAVE HAD TO PAY FOR NO REASON. "
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| By: Georgie Whitestone,NY |
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"Great service and help from Ryan and the boys. Flown half way round the world for a holiday and decided to buy my new pipes etc from them. Wrapped and strapped it to make it easier to carry back home to the desert and threw some shirts in to the deal. Keep it up. Ride safe"
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| By: Mike Dubai,XX |
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"Thank you for helping me thru the process of getting my dream Harley. As a matter of fact I have never had such a great time making a purchase! Thank and kudos to the entire staff for a job well done...I WILL PASS THE WORD ABOUT YOUR GREAT DEALERSHIP! And oh by the way, I had a great time on 09-10-2008 ride, thanks for remembering 9-11."
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| By: Anonymous Suffolk County,NY |
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"YOU GUYS ARE THE BEST! I LOVE THE V-ROD MUSCLE (HATE THE NAME)
BUT LOVE THE BIKE. DON'T MISS MY SCREAMING EAGLE FAT BOY AT ALL. SEE YOU ALL SOON! BUSY RIDING.....
AVI SIR, YOU HAVE A GREAT TEAM THERE JIMMY AND JOE FREDO WERE
EXTREMELY HELPFUL AND VERY PROFESSIONAL FOURTH BIKE FROM THIS DEALERSHIP.THANK YOU!!!!"
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| By: TONY NEW YORK,NY |
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"Hi,can I recive ups number for my order nr.606660,so i look the global position!!!Please this is second e-mail!!!
Thanks
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| By: Marco Roma,Italia,XX |
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"MY SALESMAN WAS JIM HOLLAND. HE WAS VERY PROFESSIONAL ,HE RETURNED CALLS QUICKLY AND FIELDED QUESTIONS WITH A GOOD, KNOWLEDGABLE BACKROUND.I WOULD RECOMMEND THE DEALERSHIP TO OTHERS AND STEER THEM TO JIM,SPECIFICALLY AS SALESMAN TO DEAL WITH!"
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| By: PHILIP NEW YORK,NY |
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"I am a veteran rider but somewhat new to H/D, these guys made the trasition easy and simple.(i'm looking forward towards my fourth motorcycle purchase from them soon).
Jimmy,Joe,Frank,Daniellle,Eva. And the rest of the NYC H/D crew are AWESOME!
Many thanks to you all!
Tony Moustakakis..."
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| By: Tony new york,OH |
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"I have never been to NYC HD or know anyone that has before this purchase, I made an e-mail inquiry about their inventory, and recieved an answer shortly after with a positive response! Made a few phone calls to Joe F. sent a few pictures of my trade in and With No Hassles, No BS, No Nonsense, And with a little help from Joe and George I rode off with my 2007 Springer Classic on 8/31/07
I will Recomend NYC HD to anyone that wants a new Scoot and is tired of the way the dealers do bussiness on
Long Island! I live in Nassau County, And it was worth the Ride!
Thanks Guy's
Frank A.
Massapeuqa, NY
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| By: Frank N. Massapequa,NY |
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"Whilst on holiday in New York a visit to the HD dealer is a must do event. I, my wife and daughter went on a Wednesday - open till 8.00.
The Wednesday that the Subways were flooded - so not working! The day a 24inch steam main blew a huge hole in Manhattan causing traffic chaos. Our journey from 7th Avenue & 53rd St took 1 subway, 1 shuttle bus, two regular buses, help from several native New Yorkers and a fair walk.
Upon arrival we were greeted warmly, helpfully and with some amusement / amazement by staff in both Service and Sales. Having rested and refreshed in the lounge area, we went about acquiring our souvenirs and accessories, I ride a 2005 FLHTCUI, a happy and convivial couple or so hours went by all to quickly, staff again were very considerate to us out of towners, calling a limo to ensure we got back to our hotel (which we did 1hr & 45mins later) At all times HDNYC staff were engaging and professional.
Should I return over the pond to the Big Apple a visit to NYC HD will be right up there in my must do list.
Many Thanks to you all.
PS if you wish to use all or some of my comments please do not publish my Email address Thanks
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| By: Anonymous ,XX |
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"These shirts are AWESOME! Shipping fast. I will be back. Thank you!!!"
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| By: Jack Sierra Vista,AZ |
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"Traveled over 50 miles to purchase my new bike. Working with George was fantastic. Made the buying experience a good experience. Harley Davidson of NYC is lucky to have a man like George working there. Kudo's to Frank too for getting my new bike up and running! Thanks "
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| By: Nick East Islip,NY |
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